Hi77 game Privacy Policy – Your data is our responsibility

1. Introduction

Hi77 game (referred to hereinafter as "we", "us", or "the platform") is an international online betting and gaming service provider. We believe that in the digital age, user privacy is a fundamental right.

This Privacy Policy clearly sets out what information Hi77 Game collects, how it is used, how long it is retained, and what rights you have over your data. This policy applies to all Hi77 Game services, websites, and mobile apps.

We don't hide information behind vague language or complex legal jargon. Our Privacy Policy is written in plain, straightforward English so every member can easily understand it.

2. Information We Collect

Hi77 Game collects the following types of information:

We only collect information that is necessary to provide our services. No excessive or irrelevant data is gathered. Hi77 Game's privacy practices always follow a "minimum data collection" principle.

3. How Your Information Is Used

Hi77 game uses the information it collects for the following purposes:

• Account management: For registration, login, identity verification, and account security.
• Payment processing: To process deposits, withdrawals, and other financial transactions.
• Fraud Prevention: To detect and prevent multiple accounts, bot usage, and other fraudulent behaviour.
• Customer Support: To address your questions, complaints, and support needs.
• Personalised experience: To show you promotions and offers relevant to your preferences.
• Legal obligations: To meet regulatory requirements and comply with applicable laws.
• Platform development: To improve our services and develop new features.

Hi77 game never sells your information to advertising agencies or uses it for marketing purposes without your consent. If you prefer not to receive promotional emails or SMS, you can unsubscribe at any time.

4. Data Retention

Hi77 Game retains your information only for as long as necessary. Retention periods vary depending on the type and purpose of the data:

• Account information: For the duration of account activity and 5 years after closure.
• Financial transaction records: 7 years, as required by law.
• Customer Support Contact: 3 years.
• Cookies & Session Data: Until the session ends (session cookies) or up to 12 months (performance cookies).

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

5. Who your information is shared with

Hi77 Game does not generally share your personal information with third parties. However, limited sharing may occur in the following circumstances:

• Payment Providers: Only the information necessary to complete transactions is shared with payment providers such as bKash, Nagad, and Rocket.
• Identity Verification Agencies: For identity verification as part of the KYC (Know Your Customer) process.
• Legal authorities: As required by court order or government directive.
• Anti-fraud organisations: With industry-standard shared blacklist services to help detect fraud.

6. Cookie Policy

Hi77 game uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Performance cookies: Used to analyze which sections of the site are most visited.
• Functionality Cookies: To remember your preferred language and settings.

You can delete cookies or stop accepting new ones at any time through your browser settings. Please note that doing so may affect the functionality of certain features.

7. Your Rights

As a Hi77 Game member, you have the following rights over your data:

To exercise any of these rights, please support@hi77game.wsEmail us and we will respond to your request within 30 days.

8. Children's Privacy

Hi77 game strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If any attempt to register a minor is detected, the account will be immediately closed and all associated data deleted. If a parent or guardian suspects their child has created an account on hi77 game, please contact us immediately.

9. Our Security Measures

Hi77 Game uses a multi-layered security system to protect your information:

• 256-bit SSL Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & intrusion detection: Protection against unauthorised access.
• Regular Security Audits: System testing conducted by third-party security experts.
• Staff Training: Regular data protection training for all staff.
• Data center security: Your data is stored in internationally certified, secure data centers.

In the event of a security breach, we will promptly notify affected members and take the necessary steps to address it.

10. Privacy Policy updates

Hi77 game may update this Privacy Policy from time to time. When changes are made, the "Last updated" date at the top of this page will be revised accordingly.

Registered members will be notified in advance by email or SMS if any significant changes are made. Continued use of the platform after any changes will be considered acceptance of the updated policy.

11. Contact us

For any questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact us:

• Email: support@hi77game.ws
• Live Chat: Available 24/7 on the hi77 game platform
• Response Time: Usually within 24–48 hours

For answers to more general questions, visit our FAQ page View or Terms & Conditions Read.